Frequently Asked Questions

Of course. To help first-time guests feel comfortable, CECIL checks your preferences and physical condition before treatment. Even if you do not know which treatment to choose, you can decide together with our staff.

Yes. Both men and women are welcome. CECIL offers kneading massage, oil massage, and Hogushi Aroma to all genders.

Because we do not have a waiting room, please aim to arrive at your booked time. If you arrive early, we may still be looking after the previous guest.

On your first visit only, we ask you to fill out a short consultation form. We will check how your body feels, where you feel tired, and your preferences before discussing treatment details.

Yes. Please talk to our staff whether you want your shoulders thoroughly kneaded, are curious about oil massage, or do not know what to choose.

Salon bookings are accepted online, through LINE, and by phone. Online booking lets you send a request based on availability for tomorrow or later; submitting it does not confirm your booking. It is confirmed after the salon contacts you by phone or LINE. Mobile service requests for tomorrow or later can also be submitted online. For same-day visits, calling is quickest. You can also book or ask questions on LINE.

We do not accept same-day requests through the online form. There may still be availability, so please call to check if you would like to book for today.

Yes. For both salon and mobile visits, the online booking calendar lets you request dates from tomorrow onward. Calling is quickest for same-day visits, and LINE is also available for bookings and questions.

Yes. You can view the staff schedule.

We recommend booking in advance, as we may not be able to see you immediately depending on staffing and treatments already in progress.

We offer massage, oil massage and stretching. Within your course duration, you can choose one, combine two or include all three.

CECIL's Hogushi Aroma lets you freely combine massage and oil massage according to your condition and preferences that day.

At CECIL, oil treatment includes pressure suited to your preferences and condition, rather than only gentle touch. You can also discuss the pressure during treatment.

Yes. During treatment, feel free to ask for more or less pressure, or more time on a particular area.

We adjust according to your preferences, treatment progress and remaining course time.

Yes. Treatments without fragrance are possible. For oil treatments, you can ask about unscented carrier oil.

Yes. Massage-only sessions are available.

Yes. A session focused on oil massage is possible.

Standard prices are ¥9,000 for 90 minutes, ¥12,000 for 120, ¥15,000 for 150, ¥18,000 for 180 and ¥24,000 for 240. A 30-minute extension costs ¥3,000, and requesting a therapist costs ¥500.

We accept cash, credit cards, PayPay, Rakuten Pay, d Payment, au PAY, Merpay, WeChat Pay, transit e-money and more. Please check current availability with the salon.

Yes. At the salon, payment is generally requested before treatment.

Requesting a therapist costs ¥500, including tax.

Yes. The treatment space is fully private. CECIL presents this as information about the treatment setting, rather than a service centred on a private room itself.

We provide a space where you can take your time with calm lighting and background music. You can also see the salon interior in photos on our website.

Yes. A shower is available before or after treatment if you wish.

We have no dedicated parking. Please use nearby paid parking.

Yes, you generally do not need to bring anything. CECIL provides towels and other treatment essentials.

No. Showering is optional. If you would like more treatment time, you can use a hot towel instead.

Yes. Time spent showering is included in your treatment course duration.

You can choose a shower or a hot towel according to your preference.

All CECIL staff are women.

Our current staff are Japanese.

Our team is mainly in their mid-thirties, with staff able to respond to a range of preferences.

Yes. You may request a therapist for a fee of ¥500.

Of course. Personal fit and treatment preferences vary, so please feel free to tell reception.

Yes. Oil massage is available to both men and women.

Yes. Women are welcome. Treatments are in fully private rooms with female staff.

Yes. Depending on staff availability, we can sometimes provide treatments for two at the same time.

Normally, one customer is treated per room. If you prefer the same room, please ask early, as the room needs to be prepared.

You may enquire during pregnancy, but treatments need to be adapted to your health and stage of pregnancy. Always tell us you are pregnant when booking. If you have health concerns or your doctor has advised rest, consult a medical professional before treatment.

Please discuss this with us after we check your condition, with safety as the priority. We avoid strenuous positions and strong techniques, adapting to how you feel that day.

Yes. Home visits are available within our service area.

Generally, you only need space to lie down. CECIL provides towels and other necessary supplies.

We carefully lay towels and protective coverings, taking care to keep oil off your room furnishings and bedding.

Our service area is generally around the CECIL salon. See the outcall service area page or call for details.

Please ask if you can provide suitable space and surroundings for a treatment.

Yes, provided the hotel's entry rules allow it. Rules for outside staff vary, so tell us the hotel name when booking.

Some hotels restrict lift access for outside visitors. In that case, we may ask you to meet the staff member in the lobby or a similar area.

If you ask before booking, we may be able to advise based on previous visits. Hotel rules can change, so this does not guarantee entry.

We are sorry, but we do not visit love hotels.

CECIL takes phone enquiries from 18:00 and opens for treatments at 21:00. 5:00 the next morning is the last request time, not closing time. Treatments starting at 5:00 are limited to 90 minutes.

Yes, if availability permits. CECIL accepts last requests at 5:00 the next morning to accommodate people who work late or want a late-night relaxation session.

Yes. Last requests are at 5:00 the next morning. Online requests are for tomorrow or later; for today, calling is quickest, and LINE enquiries are also welcome.

Please contact CECIL as early as possible if you want to make a change. We may be unable to accommodate your request depending on staffing and other bookings.

Please contact us by LINE or phone. Cancellation policy details will be explained according to the salon's current rules.